Every item sold at Bag and Baggage is covered by the manufacturer's warranty. Please contact us if you have a question about a particular manufacturers warranty at:
Bag and Baggage wants to ensure that every customer is 100% satisfied. We offer a 30 Day Money Back Guarantee on unused merchandise. This policy is only for items purchased on this website, it does not pertain to items purchased in our retail location. Returned goods must be in the same condition that you received them in. Used products are non-refundable and monogrammed products are non-refundable. Bag and Baggage has the right to refuse products that are returned to us in used condition or engraved. If for any reason you are not satisfied with the item you purchased, Please return your item pre-paid to:
Bag and Baggage
4001 Kennett Pike
Greenville, DE 19807
If you have any questions, please contact us M - F 10:00-5:00 or Saturday 10:00-4:00 (Eastern Time) at:
Bag and Baggage will never share your personal information with any outside parties. We do not sell, rent or disclose any of your personal information.
We value your trust and we take your privacy seriously. We know that long lasting relationships start with trust, which is why we care so much about keeping your personal information confidential and secure. As a visitor to this website, please know that you do not have to worry about your privacy or security being compromised.
When placing an order on this website, your credit card number is instantly encrypted and protected by our secure software. Our order form is also on a secure page – just check for the lock icon in the bottom of your browser and you can be assured that you are about to make a safe transaction.