Return Policy - Bag and Baggage

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Return Policy

 

Return Policy

 

Bag and Baggage wants to ensure that every customer is 100% satisfied. We offer a 15 Day Money Back Guarantee on unused merchandise. This policy is only for items purchased on this website, it does not pertain to items purchased in our retail location. Returned goods must be in the same condition that you received them in. Used products are non-refundable and monogrammed products are non-refundable. Bag and Baggage has the right to refuse products that are returned to us in used condition or engraved. If for any reason you are not satisfied with the item you purchased, Please return your item pre-paid to:

  Bag and Baggage 

 4001 Kennett Pike

 Suite 116

 Greenville, DE 19807

If you have any questions, please contact us M-W-F 10:00-5:00, T-TH 10:00-6:00 or Saturday 10:00-4:00 (Eastern Time) at:

 1.800.835.BAGS (2247)